Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-adults-first-responders.denvermentalhealthcare.com (hereafter referred to as “Therapy for Adults First Responders,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCT Data Privacy Act (CDTPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  • You utilize our applications, register for an account, or access our services as an authorized user.
  • You visit our websites, including any linked pages, to gather information, express interest in our services, or interact with our content.
  • We communicate with you via email, phone calls, text messages (SMS), or other channels to provide updates, newsletters, marketing materials, or personalized offers.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details related to your user account creation and management, such as username, email address, and password hashes.
  • Payment Information: Data required for processing payments, including credit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of transactions, banking details (if stored), and financial history relevant to our services.
  • Purchase Information: Details about products or services bought through our platform, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and browser metadata collected via cookies or other tracking technologies.
  • Location Data: Geographic location data provided by your device when using our location-based services or consenting to location sharing.
  • Feedback: Comments, reviews, ratings, and responses you provide to surveys or feedback forms.
  • Social Media Information: Personal data obtained from social media platforms when users choose to connect their accounts with ours for seamless access or content sharing.
  • Product Information: Details about products viewed, searched for, or purchased on our platform, including product categories, preferences, and usage patterns.

We collect this data through direct user input, interactions with our applications and websites, and automated technologies like cookies and tracking pixels. We also rely on third parties who provide us with aggregated or de-identified personal data, subject to their privacy policies.

Cookies

We employ cookies and similar technologies to enhance your experience and improve the performance of our website and services:

  • Strictly Necessary Cookies: These are essential for the functioning of our platform, ensuring basic interactions, security, and page integrity.
  • Preference Cookies: Tailored settings and preferences saved to provide a personalized user experience.
  • Analytics Cookies: Used by analytics providers to collect anonymous data about visitors, including behavior patterns and demographics, for website optimization.

Users can control non-essential cookies through our Cookie Manager or browser settings, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. Once the retention period expires or upon request for deletion, we anonymize or delete the data from our systems, unless required by law to preserve records.

Security Measures

We have implemented robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data in transit and at rest using industry-standard protocols.
  • Access controls and employee training to ensure compliance with privacy policies.
  • Regularly updated security software and firewalls to safeguard our systems.
  • Engagement of secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. Our services are intended for a general audience, and we comply with applicable laws regarding data collection from minors.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and information about how it is being processed.
  • Request rectification or erasure of inaccurate or incomplete data.
  • Restrict processing activities where there is no compelling legitimate ground for retention.
  • Portability of your data to another controller in a commonly used and machine-readable format.
  • Object to the processing of your data for specific purposes, including profiling or direct marketing.
  • Lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights or seek clarification on any aspect of this policy, please contact our Data Protection Officer via the contact details provided below. We will respond to your inquiries in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and we encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, data protection, or this Privacy Policy, please contact us:

  • Email: contact@therapy-for-adults-first-responders.denvermentalhealthcare.com
  • Address: [Provide physical address]

We appreciate your trust in sharing your personal information with us, and we are committed to protecting it.